SHIPPING & CUSTOMER CARE
FREE & FLAT RATE SHIPPING!
Our FREE & FLAT RATE shipping, and fast delivery service makes it easy to share happiness with co-workers, friends & family near and far.
WE OFFER FREE SHIPPING FOR ORDERS OVER $59. FOR ORDERS UNDER $59, WE OFFER A FLAT RATES:
A few restrictions apply on Free & Flat Rate Shipping: Signatures and PO Box options not available, please use Flat Rate shipping.
Orders placed in Canada are shipped from Burlington Ontario.
ORDER PROCESSING AND SHIPPING:
Depending on the volume of orders received, it may take 1-2 business days to process your order. We ship from Ontario, depending on your location delivery times will vary. Please contact us if exact shipping times are needed.
DAMAGE IN SHIPPING
All merchandise sold here under will be shipped at the Buyer’s risk, and risk shall pass to the Buyer upon our delivery of merchandise to a carrier. Therefore, all claims involving loss or damage to merchandise should be solely against the carrier. Claims for damaged goods should be made directly to the carrier. Remember to retain all packing materials, including the box the goods arrived in, as the carrier may need to inspect the damage.
Claims for shortage are to be made in writing to CoffeeMarvel.ca via e-mail within 5 business days from the receipt of goods.
RETURNS FOR GOODS PURCHASED ONLINE
Authorization from a CoffeeMarvel.ca representative is required for any returns. The request must be made in writing email. Returns will be refused unless they have been authorized, and the goods are in their original cartons.
CoffeeMarvel.ca cannot be held responsible for any damages caused from the misuse or user error of the products sold on our site.
Changes to our shipping rates and policies may occur without notice.
For more information, please contact us
directly. We look forward to assisting you.
Single Cup Coffee
3464 Semenyk Court, Suite 200,
ON L5C 4P8 Canada